Nondiscrimination Notice & Language Assistance
Sapphire Hospice complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Discrimination Is Against the Law
Sapphire Hospice complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin (including limited English proficiency), age, disability, or sex (including pregnancy, sexual orientation, gender identity and sex characteristics).
Sapphire Hospice provides, free of charge and in a timely manner:
- Reasonable modifications and appropriate auxiliary aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).
- Language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, call (480) 347-9866 or ask any member of your care team.
How to File a Grievance
If you believe Sapphire Hospice has failed to provide these services or discriminated in another way, you can file a grievance with our Section 1557 Coordinator: Sapphire Hospice, 4701 S Lakeshore Dr, Ste 2, Tempe, AZ 85282; phone (480) 347-9866; email admin@sapphirehospice.com. You can file in person, by mail, by phone or by email. If you need help filing a grievance, our Section 1557 Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201; 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at hhs.gov/ocr/office/file.
Language Assistance
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (480) 347-9866.
Taglines for additional languages spoken in Arizona, including Diné bizaad (Navajo), Syriac (Assyrian) and Serbo-Croatian, are available on request and will be added to this page.